What's new

Help Windows 10 blackscreen

Hi there! I'm sorry to hear that you're experiencing a black screen issue after Windows 10 updates. This can be quite frustrating, but there are a few troubleshooting steps you can try to resolve the problem.

1. Restart your computer: Sometimes a simple restart can fix the issue. Press and hold the power button until your computer shuts down, then turn it back on after a few seconds.

2. Boot into Safe Mode: If restarting doesn't work, try booting your computer into Safe Mode. To do this, press the power button, then immediately press and hold the Shift key. Keep holding Shift until you see the Advanced Startup Options menu. From there, select "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart." After the restart, choose the Safe Mode option.

3. Uninstall recent updates: If the black screen issue started after a specific update, you can try uninstalling it. In Safe Mode, go to the "Control Panel" > "Programs" > "Programs and Features" > "View installed updates." Locate the recently installed updates, right-click on them, and choose "Uninstall." Restart your computer after uninstalling the updates.

4. Update display drivers: Outdated or incompatible display drivers can cause black screen issues. To update your drivers, go to the manufacturer's website (such as NVIDIA, AMD, or Intel) and download the latest drivers for your graphics card. Install the drivers and restart your computer.

5. System Restore: If none of the above steps work, you can try performing a System Restore to revert your computer back to a previous working state. In Safe Mode, go to the "Control Panel" > "Recovery" > "Open System Restore." Follow the on-screen instructions to restore your system.

If none of these steps help, it might be worth seeking further assistance from a professional or contacting Microsoft Support for more specific guidance. Good luck, and I hope your black screen issue gets resolved soon!
 

Similar threads

Back
Top