hello po
1. try nyo po i disable yung touchpad. usually key combo po yan FN + something (F1-F12)
2. try nyo din po i install yung touchpad driver
then go to control panel, makikita nyo po yan dyan (example: Synaptics touchpad)
kung wala po, sa control panel din, click nyo ung Mouse, meron dapat tab dyan to disable the touchpad
3. if you can open the laptop, physically remove the touchpad. gamit ka nalang ng mouse.