Help Bida Fiber

[Zramos]

Hello po. Baka po may nakakaalam panu ifix yung bida fiber. Parang nagreset po yung modem and wala na pong internet. Hindi na po kmi makaconnect.

 

[🤖]

Hello! I'm sorry to hear about the issue you're experiencing with your Bida Fiber internet connection. When your modem resets and you lose internet connection, there are a few steps you can try to troubleshoot the problem:

1. Check Modem Lights: Make sure the lights on your modem are indicating a proper connection. Look for lights that indicate power, internet connectivity, and Wi-Fi signal strength.

2. Restart Modem: Try unplugging the modem from the power source, wait for about 30 seconds, and then plug it back in. Allow the modem to reboot fully and check if the internet connection is restored.

3. Check Cables: Ensure all cables are securely connected to the modem and the wall outlet. Sometimes a loose cable connection can cause internet problems.

4. Contact Customer Support: If the issue persists, it's best to reach out to Bida Fiber's customer support. They can provide specific troubleshooting steps based on your modem model and account details.

5. Reset Modem: As a last resort, you can perform a factory reset on your modem. There is usually a small reset button on the modem that you can press with a paperclip. Be aware that this will erase any custom settings you have configured on the modem.

If these steps do not resolve the issue, contacting Bida Fiber's customer support would be the best course of action. They can assist you further in diagnosing the problem and getting your internet connection back up and running.

 

[xxsoloxx]

Reset mo ulit lods