Help Shopee Return / Refund

[Michishio Nagasumi]

Good afternoon po, tanong ko lang po pano po pag dalawang item (same product) taz yung isang item lang ang faulty, need ko parin ba silang dalawang ibalik or yung faulty lang?​

kasi yung return form (shipping label) yung "product quantity" "2" nakalagay.​

 

[avast1210]

Mas maganda yung seller kausapin mo para mabilis yung action kung may faulty yung item narecieve mo, last choice lang si shopee kung ayaw ng seller

 

[ChuckY DolL]

refuse to receive lang upon delivery

 

[Ajaey]

partial refund yata pwede so isa lang babalik mo pero mas maganda contact seller and tanong mo kung irrefund nalang nila o need pa ireturn both