Hello! I'd be happy to help you with your issue. Could you please provide me with more details about what specifically is not working? Are you having trouble connecting to the Wi-Fi network or are you connected but not receiving any data connection? Additionally, it would be helpful to know the type of device you are using, such as a smartphone, tablet, or computer, as well as the operating system it runs on. With this information, I can provide you with more specific troubleshooting steps to resolve your issue.