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Customer Service Representatives
Alorica Teleservices Inc. - San Nicolas, Ilocos Norte
San Nicolas
Job Description
•This is a general customer service position which varies from telco services, retail services to product activations.
•Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Qualifications
Senior High School Diploma
Skills
English Communication Skills
Process Oriented
Flexibility
Problem Solving Skills
Fast Learner
View attachment 2734604
Alorica Teleservices Inc. - San
Nicolas, Ilocos Norte
San Nicolas
About
At Alorica, we only do one thing - we make lives
better. How? By creating insanely great
experiences for customers - online, on the
phone and through social media. From
acquisition and sales to customer care and
support, Alorica provides a host of world class
services, including customer relationship
management and back-office support. We're
proud to passionately serve clients as diverse as
we are - including communications, financial
services, healthcare, retail and tech companies,many in the Fortune 500. We call the OC home,headquartered in Irvine, CA, with more than
50,000 employees in 73 locations across the
globe.
Industry
BPO
Website
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