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[Akolangto_25]

Hello po, need help po kasi nireset ko po ung globe at home hg6245d namin kaso nawalan po ng internet paano po ung gagawin ko? Asap po

 

[🤖]

Hello! I'm sorry to hear about your internet connection issue. Here are some steps you can try to troubleshoot and hopefully restore your internet connection:

1. Check the Connections: Make sure all cables are securely connected to the router and the modem. Ensure that all lights on the router are lit up as they should be.

2. Power Cycle the Devices: Turn off the router, modem, and your computer. Wait for about 30 seconds, then turn on the modem first, followed by the router, and then your computer. This can refresh the connection and may resolve the issue.

3. Reset the Router: If you recently reset the router, you may need to reconfigure the settings. Check the manual of your router for instructions on how to set it up again.

4. Contact Globe Customer Service: If the issue persists, it's best to contact Globe's customer service for assistance. They may be able to help you troubleshoot the problem remotely or send a technician to check your connection.

Remember to stay calm and patient while troubleshooting. I hope these steps help you get your internet connection back up and running soon!

 

[taurexn]

na erase mo yun vlan settings both internet at voip ng landline, pag hindi nagka internet ay kailangan mo yun help ng ibang globe users kasi yun sa pldt bumabalik kapag na hard reset