Closed External harddrive seagate

[kyhrra]

help naman po ayaw po kasi ma open yung external hard drive ko pag inoopen ko sya sa disk management nakalagay offline then may lumalabas din na the request could not performed because of an i/o device error pano ko po kaya mafoformat yung external ko.salamat po sa sasagot

 

[Lightrash]

Check mo connections (wirings, usb pins/terminal/ports etc) working ba yung external hdd mo bago nagkaganyan?