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[PHC_Sildura]

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Certainly! One example of when I performed well under pressure was during my previous job as a customer service representative for an e-commerce company. One day, the website crashed during a major promotion, resulting in a flood of angry customer calls and emails. The situation was frantic, and the customer service team was struggling to keep up with the high volume of traffic.

Despite the chaos, I remained calm and focused on finding solutions for customers' problems. I worked quickly to identify the root cause of the issue and communicated updates to the customers who were waiting for assistance. I also proactively reached out to customers who had not yet reported any issues, in order to ensure that everyone was aware of the situation and had their needs addressed.

My ability to remain level-headed and communicative in a high-pressure situation resulted in positive feedback from both my customers and my supervisor. I am proud of the way I handled the situation, and I believe it demonstrates my ability to perform well under pressure.

 

[A P O Y]

Certainly! One example of when I performed well under pressure was during my previous job as a customer service representative for an e-commerce company. One day, the website crashed during a major promotion, resulting in a flood of angry customer calls and emails. The situation was frantic, and the customer service team was struggling to keep up with the high volume of traffic.

Despite the chaos, I remained calm and focused on finding solutions for customers' problems. I worked quickly to identify the root cause of the issue and communicated updates to the customers who were waiting for assistance. I also proactively reached out to customers who had not yet reported any issues, in order to ensure that everyone was aware of the situation and had their needs addressed.

My ability to remain level-headed and communicative in a high-pressure situation resulted in positive feedback from both my customers and my supervisor. I am proud of the way I handled the situation, and I believe it demonstrates my ability to perform well under pressure.

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