Yung mga may na blocked na STS sim Dyan wag nyu yan itapon baka gaya din yan sa sim ko na may biglang appear unlidata sa gigalife at sa star one two three hash, pwede nyu pa ipa unblock yan, pero Yung roam on/off di na effective, ginawa ko rin Yung mag email SmartFM@smart.com.ph pero Ang reply nila,Thank you for your email. However, your concern is not for our team’s handling. With this, we forwarded your account to the proper team. Kindly call the hotline, kaya ginawa ko tumawag Ako kagabi tapos sinabi ko sa kanila Yung concern ko, then Sabi ni costumer service representative, "okay sir I hold ko Po Muna Yung call", call unhold, Sabi ni costumer service, okay sir submit ko na Po sa tech support Yung issue nyu sa data connection,then blah blah blah, end of the call,
After around 20 mins tumawag si costumer service representative sakin
Sabi," sir I try mo Po I restart yung mobile phone nyu bukas Ng mga 5pm, sagot ko Naman, "yes po ma'am", pero kaninang 10:30 am palang sinubukan ko nang I restart, Ayun unblocked na Yung sim ko may data connection na sya.
After around 20 mins tumawag si costumer service representative sakin
Sabi," sir I try mo Po I restart yung mobile phone nyu bukas Ng mga 5pm, sagot ko Naman, "yes po ma'am", pero kaninang 10:30 am palang sinubukan ko nang I restart, Ayun unblocked na Yung sim ko may data connection na sya.
