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Help Audio Problem

Meawii

Forum Guru
Hi po baka may pc expert dito na makatulong sakin, 3 days kona po kasi sya inaayos. SInuyod kona lahat ng Tutorials sa YøùTùbé pero wala ni isa gumana :(

Ganyan po sya may "X" sa icon, Working naman Speaker, Headphones pero hindi sya ma detect. Nag run narin po ngTroubleshooter di parin na fix
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Nag update narin po ako ng latest Audio Drivers, pati Realtek HD Audio Manager versions na compatible sa Motherboard ko wala parin
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Context: Before po kasi mangyare ito nag change po kasi ako ng CPU from Athlon 300GE (kasi nasira mga pins). Pag open ko ng PC no Audio. Kaya ni-reset ko nalang ung PC ko Full Clean Hopeful na maayos., and ni-update ung BIOS sa latest

Specs:
Mobo: ASUS Prime A320M-K
AMD Ryzen 5 PRO 4650G
Windows 10 pro x64
 

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Hi, I'm sorry to hear about the audio problem you're experiencing with your PC. Let's try to troubleshoot this issue together.

Since you mentioned that you've already tried various tutorials and ran the troubleshooter, let's explore a few other steps you can take to resolve the problem.

1. Check for driver issues: Make sure that you have the latest audio drivers installed for your motherboard. Visit the ASUS support website, enter your motherboard model (ASUS Prime A320M-K), and download the latest audio drivers specifically designed for Windows 10.

2. Reinstall audio drivers: If you already have the latest drivers installed, try uninstalling the audio drivers completely and reinstalling them. To do this, go to Device Manager (right-click on the Start menu and select "Device Manager"), expand the "Sound, video, and game controllers" section, right-click on the audio device, and select "Uninstall device." Once uninstalled, restart your computer and Windows should automatically reinstall the drivers.

3. Check Windows Audio Service: Make sure that the Windows Audio service is running. Press Win + R, type "services.msc," and hit Enter. In the Services window, scroll down to find "Windows Audio." Right-click on it, select "Properties," and make sure the startup type is set to "Automatic." If the service is not running, click on the "Start" button to start it.

4. Disable audio enhancements: Sometimes, audio enhancements can cause compatibility issues. To disable them, right-click on the volume icon in the system tray, select "Playback devices," right-click on your audio device, go to the "Enhancements" tab, and check the box that says "Disable all enhancements."

5. Test with different speakers/headphones: If possible, try connecting different speakers or headphones to your PC to see if the issue persists. This will help determine whether the problem lies with the audio device or the speakers/headphones.

6. Check BIOS settings: Go into your BIOS settings and ensure that the onboard audio is enabled. Refer to your motherboard manual for specific instructions on accessing and navigating the BIOS.

If none of these steps resolve the issue, it might be worth considering a hardware problem with the audio ports on your motherboard. In that case, you could try contacting ASUS support for further assistance or consider consulting a professional technician.

I hope this helps you find a solution to your audio problem. Let me know if you have any further questions!
 

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