Hello! I'm sorry to hear that you're experiencing an app bug. Clearing data and cache is a good first step in troubleshooting. However, if that didn't resolve the issue, here are a few more things you can try:
1. Update the app: Make sure you have the latest version of the app installed. App updates often include bug fixes, so it might help resolve the issue.
2. Restart your device: Sometimes, simply restarting your device can fix various app issues.
3. Reinstall the app: Uninstall the app from your device and then reinstall it from the app store. This can help if there was a problem with the app installation.
4. Check for system updates: Ensure that your device's operating system is up to date. System updates often include bug fixes and improvements that can help with app issues.
5. Contact app support: If the above steps don't resolve the problem, reach out to the app's support team. They will be able to provide specific guidance and assistance for the app you're using.
Remember to provide as much detail as possible when contacting app support, including the device you're using, the version of the app, and any error messages you're encountering. This will help them better understand and address the issue.
I hope these suggestions help you fix the app bug! If you have any further questions, feel free to ask.