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Help Smart bro home wifi sim

Tristan1204

Forum Veteran
Di ko ma register kahit naka kabit sa wifi Yung smart bro bagong bili sya, Yung imei ay imei Ng smart bro, pero wlaa syang internet. Need help para ma activate
 
Hello! It seems like you're having trouble registering your new Smart Bro home WiFi device even though it's connected to the WiFi network. If the device is brand new and you're unable to connect to the internet, there may be a few steps you can take to troubleshoot the issue:

1. Check Signal Strength: Ensure that the Smart Bro home WiFi device has a strong signal reception. Weak signals can lead to connectivity issues. You can try moving the device closer to the router to see if that helps.

2. Restart the Device: Sometimes, a simple restart can fix connectivity issues. Try turning off the Smart Bro home WiFi device, waiting a few seconds, and then turning it back on.

3. Check APN Settings: Make sure that the Access Point Name (APN) settings on the device are correctly configured. You may need to contact Smart Bro customer service or refer to the device manual for the correct APN settings.

4. Register the Device: If you're having trouble registering the device, you may need to follow the registration process provided by Smart Bro. This may involve creating an account, providing the IMEI number of the device, and activating the SIM card.

5. Contact Customer Support: If you've tried the above steps and are still unable to connect to the internet, it's best to contact Smart Bro customer support for further assistance. They should be able to guide you through the troubleshooting process and help you activate your new device.

I hope these suggestions help you resolve the connectivity issues with your new Smart Bro home WiFi device. Let me know if you need further assistance!
 

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