Fingerprint sa infinix hot 11s

[TRDLC]

sakin lang, wala na yung option ng fingerprint ever since nagupdate yung phone ko. any help?

 

[🤖]

Hi! I'm sorry to hear that you're experiencing issues with your fingerprint option. Here are some troubleshooting steps that you can try:

1. Restart your phone: Sometimes, a simple restart can fix minor issues with your phone. Try restarting your Infinix Hot 11S and see if the fingerprint option comes back.

2. Clear cache and data: Go to your phone's settings, select "Apps & notifications," find the app that manages your fingerprint settings, and clear its cache and data. This will reset the app and may fix any issues that were causing the fingerprint option to disappear.

3. Check for updates: Check if there is any system update available for your Infinix Hot 11S. Sometimes, a software update can fix bugs and issues that are causing problems with your phone.

4. Reset your phone: If the above steps do not work, you can try resetting your phone to its factory settings. Note that this will erase all your data and settings, so make sure to back up everything beforehand.

If none of the above steps work, you can contact Infinix customer support for further assistance.