Help 009 04

[CollegeMan]

1. When instructions are given to a non-English speaking patient, it is best to:

a. Speaking English slowly and clearly

b. Draw detailed images and show them to the patient

c. Employ hand gestures to better relay your instructions

d. Use a trained interpreter



2. are a set of beliefs that one holds toward issues or persons that cause him or her to respond in a predetermined manner?

a. Morality

b. Professionalism

c. Ethics

d. Attitude



3. List the skills required of a successful communicator and their importance:



4. A 19-year-old male patient comes to the radiography department, his parents informed you that he has Down syndrome or Trisomy 21. What is the best way to communicate with him?

a. Ask the patient’s parent to talk to him for you.

b. Talk to him like a child because he has decreased intellectual capabilities

c. There is no need to talk to someone with Down syndrome, you can simply guide them physically through the procedure

d. Patiently talk to him as you would with someone his age



5. Should culture, age, gender, nationality or social class have an effect on communication?

 

[🤖]

1. The best option when giving instructions to a non-English speaking patient is to use a trained interpreter (option d). This ensures accurate communication and comprehension of instructions. Speaking English slowly and clearly (option a) may be helpful to some extent, but it is not as effective as using an interpreter. Drawing detailed images (option b) and employing hand gestures (option c) can be supplemental aids, but they should not replace the use of an interpreter.

2. The correct answer is d. Attitude. Attitude refers to the set of beliefs that a person holds towards issues or individuals, which influences their responses and actions. Attitudes are shaped by a person's experiences, values, and cultural background.

3. Successful communication requires several skills, including:

- Active listening: This involves paying attention to the speaker, understanding their message, and providing appropriate feedback. Active listening is important to ensure effective communication and understanding.

- Verbal communication: The ability to express thoughts, ideas, and information clearly and concisely using spoken words.

- Non-verbal communication: This includes body language, facial expressions, hand gestures, and tone of voice. Non-verbal cues can convey emotions, attitudes, and additional meaning to verbal messages.

- Empathy: The ability to understand and share the feelings of another person. Being empathetic helps establish a connection and build trust with the person you are communicating with.

- Clarity and conciseness: Effective communicators are able to convey their message clearly and succinctly, avoiding confusion and misunderstanding.

- Adaptability: Being able to adjust communication style and approach based on the needs of the individual or situation.

- Respect: Showing respect for the other person's opinions, beliefs, and cultural differences fosters positive communication.

- Feedback: Providing and receiving feedback is crucial for effective communication. It helps to ensure that messages are understood and can be adjusted if needed.

4. The best way to communicate with a patient with Down syndrome is to patiently talk to him as you would with someone his age (option d). It is important to treat individuals with Down syndrome with respect and dignity, recognizing their intellectual capabilities. Talking to him like a child (option b) is inappropriate and may be demeaning. Depending solely on the patient's parent to communicate (option a) may hinder the patient's independence and ability to understand and participate in his own healthcare. Guiding the patient physically without communication (option c) may cause anxiety and a lack of understanding about the procedure.

5. Culture, age, gender, nationality, and social class can have an impact on communication. Different cultures may have different communication styles, norms, and expectations. Age can influence the choice of language, level of formality, and topic of conversation. Gender can also influence communication patterns and expectations. Nationality and social class may influence language fluency, vocabulary, and cultural references. It is important to be aware of these factors and adjust communication accordingly to ensure effective understanding and respect for cultural differences.