tama to gantoIf your Gcash account is Lockout, It might be that you have enter wrong MPIN several times or your identity was not yes established and needed to be KYC.
to lift you account lockout status you may go to nearest Globe Store or accredited Gcash partner establishment and have your valid id photocopied. It might take 24-48hrs upon submitting your documents to reactivate your Gcash account.
Okay thank you po sa info.If your Gcash account is Lockout, It might be that you have enter wrong MPIN several times or your identity was not yes established and needed to be KYC.
to lift you account lockout status you may go to nearest Globe Store or accredited Gcash partner establishment and have your valid id photocopied. It might take 24-48hrs upon submitting your documents to reactivate your Gcash account.