Closed How to fix samsung j2 prime internal memory full

[VintageNorm90s]

pano to e fix mga idol ? need help po

 

[westraxx]

factory reset/hard reset
o di kaya manual cleaning
move file to sd
clear data google play services
or setting/storage/phone storage/clear cache data

 

[VintageNorm90s]

what button should i press bro after shutdown para mapunta sa factory reset ?
i tried volume down + power but nothing happens .

 

[westraxx]

what button should i press bro after shutdown para mapunta sa factory reset ?
i tried volume down + power but nothing happens .

search sa google

First method:
The device must be switched off, so hold the Power button for a short while.
In the next step press and hold together: Volume Up + Home + Power key for a couple of seconds.

You should release held keys when the Samsung Logo appears on the screen.
After that, select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
Choose "Yes -- delete all user data" to confirm the whole operation.

Then select option "reboot system now".
Well done! The hard reset has just been performed.