try this flash
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Here are the general instructions for flashing your
device:
1. Turn off device
2. Plug usb to usb mini into computer
3. Hold the button with listing horizontal lines
(egl101) esc button on device (eglide1). If you
have an android 4.0 device (Prism, XL 2 Pro
) you
need to hold the volume down(-) button and then
push the power button to get your computer to
recognize the device.
4. Plug mini usb into computer
5. Windows 7/vista - Open control panel. Go to
device manager, find device with the exclamation
update drivers , browse my computer find the
download file and click on the folder labeled
drivers or rockusb. Click win 7 and search the
enclosing folder and it should find it
automatically.
Windows Xp control panel ,add new hardware,
search your computer for for drivers manually,
find the download file, click Drivers, click x86 then
xp search it should find it automatically
6. open in the download file RKbatchtool, or ,
RKAndroidBatchUpgrade
7. click image on the upgrader, for this on the
egl101 it will be the three dots on the top right
add the image it is the update file,
8. click upgrade, or on the egl 101 it is the
second option from the left.
9. Let it upgrade.
10. It will factory data reset, for the elide 1 it will
turn pink, for the egl101 it will not show up
green.
11. If this doesnt work contact ematic for a walk
through and or additional tech support.
Ematic Customer Service
