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Help These files can't be opened.

Discussion in 'Computer Repair Questions' started by MAMAWRED, May 13, 2016.

  1. mga bossing at mga expert kong ka phc, magandang araw po sa inyong lahat.

    may mga kunting katanungan lang po ako about sa laptop kong toshiba.

    una - pag mag open ako nang files may lalabas na window "these files can't be opened'
    -ginawa ko na yung sa ÿôutubê yong pumunta sa internet options.

    pangalawa - ma e recover ko pa po ba ang mga files na di ko ma open?
    - di ko alam anong software para pang recover.

    pangatlo - ano po kaya ang dahilan kung bakit nagka ganyan bigla laptop ko?

    More Power ka PHC!!!

    salamat sa mga tutulong at sasagot sa problema ko...
  2. 1) Right click the exe, click Properties
    Click the Unblock button
    Click OK

    2) Adding exe to Control Pannel > Windows Defender > Tools > Options > Excluded file types

    3) Start / Control Panel / Internet Options.
    (Internet Options control panel appears)
    Click "Security" tab.
    Click "Local Intranet"
    Drag slider to "Low"
    Click "Sites" button.
    Click "Advanced" button.
    Enter the IP Address of the NAS / SMB/ CIFS / whatever server and click "Add."
    Click "Close"

    4) Remove the registry key - HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}

    5) Creating a completely new admin profile. - This one was interesting, when I logged into the account there was no aero theme - it went right back to basics.
    MAMAWRED likes this.
  3. Method 1
    There might be some infections on the computer, I suggest that you run a virus scan on the computer and try to install the program.
    I would recommend you to run online Virus Scan to remove any infections, if present.

    Follow the link below to run the free online scan:
    Please or Register to view links

    The following thread discusses about removing viruses and malware online:
    Please or Register to view links

    Method 2.
    If the issue still persists, I suggest that you temporarily disable Windows Firewall and disable the firewall within the antivirus software if you have installed any on the computer and try to install the program and check if you are able to install without any issues.
    If you are able to install the program, you may re-enable the Windows Firewall and the security software on the computer.

    You may try to install the program by performing clean boot on the computer, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
    If the issue existed in Safe Mode perform Clean Boot troubleshooting to find the root cause of the issue:
    Clean Boot Troubleshooting:

    1. Click Start, type msconfig in the Start Search box, and then press ENTER.
    User Account Control permission.
    If you are prompted for an administrator password or for a confirmation, type the
    password, Or click Continue.
    2. On the General tab, click Selective Startup.
    3. Under Selective Startup, click to clear the Load Startup items check box.
    4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
    5. Click OK.
    6. When you are prompted, click Restart.
    7. After the computer starts, check whether the problem is resolved.
    If the issue is resolved check which third party is causing the problem, referring the link given below:
    Please or Register to view links
    8. Also you need to uninstall and reinstall the problem software on your computer.
    Reset the computer to start as usual
    9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
    Click Start, type msconfig.exe in the Start Search box, and then press ENTER
    10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
    11. When you are prompted to restart the computer, click Restart.

    Note: And we would recommend you to enable the UAC.
    For more information on UAC refer to the article below:
    Please or Register to view links
    MAMAWRED likes this.
  4. thanks a lot mam Jeanh malaking tulong yung 1st comment mo si number 5 yun ang ginawa ko pero try ko pa din yung ibang method baka ma gamit ko nang lubusan ang 1st user ko... napakalaking pasalamat ko po sa inyo...(y)(y)
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