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Help Need help for windows 8 64bit

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bizk8_12

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Guys pa hep naman sa mga technicians dyan I have encountered problem in my windows 8 64bit acer laptop
The problem is "Diagnostic service is not running" I already try to activate it but the problem persist and the other one is my firewall is turn off
and I try it to activate and its not turn on please help me guys thanks.
 
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