The RPC:S-7:AEC-0 or RPC:S-5:AEC-0 is a Google Play Store error affecting Android OSs like 4.2 Jellybean or 4.4 KitKat and 5.0 Lollipop. Due to this error, users cannot update, download or install any app or game from Google Play Store. Usually, the error will pop up in the middle or end of your app download session. Some common apps affected by this error include Clash of Clans, Gmail, Viber, WhatsApp, Facebook etc. Even clearing out the data and cache of the Google Play Store doesn't seem to solve it. The most effective fix for RPC-S:5 is to simply remove and add back your Google (gmail) account to the settings of your Android smartphone or tablet. The steps for this solution is very simple and even Android newbies can follow it. Here are the steps to fix Error retrieving information from server [RPC:S-5:AEC-0] [RPC:S-7:AEC-0] or [RPC:S-3:AEC-0] in Google Play Store:
The below steps will show you how to remove and add your Gmail account in Android settings. If you know how to do it, then there's no need to read these steps. Simply go to accounts settings delete your Gmail account linked with Play Store and then again add it back. That will solve the RPC error while downloading or updating apps in Google Play.
The below steps will show you how to remove and add your Gmail account in Android settings. If you know how to do it, then there's no need to read these steps. Simply go to accounts settings delete your Gmail account linked with Play Store and then again add it back. That will solve the RPC error while downloading or updating apps in Google Play.
- Go to Settings >> Accounts >> Tap on "Google" >> Remove your main Gmail ( Google) account linked with the Play Store (Press menu select "Remove account")
- Go back to Settings (optional step)>> Select "Apps" then select "All" tab
- Scroll down and select Google Play Store >> Clear data and cache for Google Play Store.
- Again from "All" choose Google Service Framework and Clear Data and Cache.
- Again from "All" choose Download Manager and Clear Data and Cache
- Go back to system Settings >>Accounts >> Tap "Add account"
- Add back your Gmail account. Complete the Google account setups.
- Open Google Play Store and install or update the app/game that was initially giving you RPC error.