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Closed Globe online account management

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dang1

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anyone else na experience ito?: so, sini-setup ko yung Globe online account management. Logged in ako, at all the way na ako to Add Account, pero everytime na pintundot ko yung send Code, I never get the Code to continue yung set-up. kung anyone else had the same issue in the past, how did you resolve it without going to sa Globe store? no response sa facebook messenger from Globe so far, been waiting a week
 
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BAka out ang server that time. Have you tried this random times? Or turn op on lang phone. Kung hindinparen, try to use other apn. Kung di pa ren, naka plan ba to? Kung ganun punta ka na siguro store.
 
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tried many different times. i'm with prepaid. at this point, all i want to do is figure out kung how much data i've used. i haven't found a way to do that, even with *143#
 
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so, I called 211 on Sunday and spoke to a representative. She told me I would be contacted by technical support and given the verification code. Nothing yet
 
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