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Archive Accenture - new jobs posting!

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darkcodes

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Look for available jobs below. If you think you are fit to the job kindly send me an email attaching your updated resume.

SUBJECT: [ FULLNAME - POSITION]
ATTACHMENT: UPDATED RESUME
SEND TO: web.rbbjr@gmail.com

HR Back Office

Job description

HR Associate:

  • Manage the complete scope of HR services delivered for the respective entity or business, inclusive of internal teams and external HR service providers.
  • Ensure alignment of delivery to strategic objectives of HR and business. Drive delivery excellence initiatives, using benchmarks and best practices comparisons ensuring consistent high performance service.
  • Lead and manage Talent Supply Chain, People Services, Total Rewards, Employee Relations and Policies & Transitions within a Geographical Unit.



Recruitment Analyst:

  • Perform end to end Recruitment services in line with client requirements, liaising with hiring managers, HR and business to fill approved open positions in alignment with business objectives. Source and pre-qualify candidates that match client requirements, primarily by leveraging technology, including the Internet.Help ensure SLAs are met and clients are managed.



Qualifications

HR Associate

  • Must be a bachelor's degree holder
  • With a minimum of 6 months HR related work experience-any facet of HR
  • Willing to work in Mandaluyong and/or Taguig


Recruitment Analyst

  • Minimum of 2 years’ experience of managing end to end recruitment in client facing in house recruitment or equivalent agency environment
  • Relevant experience working within a fast moving & customer goods industry &/or function within geography
  • Minimum 2 years’ experience in a highly consumer focused environment
  • Qualified to a higher educational level (highest schooling qualification prior to & including university)
  • Demonstrate experience in candidate sourcing from a range of different channels including but not limited to social channels, networking, direct sourcing, internet recruiting, data mining, advertising, employee referrals, competitor contacts & third party vendors /partners
  • Required experience in competency based interviewing techniques including probing questioning to identify key critical behaviors of candidates
  • Understand local labour employment law & legislation
  • Ability to work in a virtual team across a number of geographies
  • Exposure to and understanding of monitoring service quality and deliver against requirements within given SLAs
  • Advanced knowledge of standard software packages (Outlook, Excel, Word, Internet)


Workforce Management

Job description

The Reports Specialist Role will be leading a team of 10 Reports Analysts who will be catering to the reporting needs of individual projects from both Philippine and India locations. This includes intraday status reporting, performance management dashboard and capacity planning and forecasting dashboards

Qualifications

  • University degree or equivalent, preferably Business degree holder
  • At least 5 years Reports experience in a BPO/Shared Services environment
  • Excellent written and verbal communication skills in English
  • Experience in managing a team
  • Proficient in Visual Basic, MS Access and MS Excel is a must



Internal Communications

Job description

The Client Marketing Analyst for Accenture Operations is responsible for ensuring that Accenture Operations Delivery Centers in the Philippines continues to be a preferred delivery center for Accenture Operations deals. He/she works with the Accenture Operations team and the business to help generate demand for the Accenture Operations Delivery Centers in the Philippines.

* Work with the business and client visit team to ensure that we continue to improve client visit experience in the Philippines for Accenture Operations and ensure that we sell our capabilities in the best possible manner and increase preference to have the work delivered from the Philippines delivery center

* Work with the Marketing Shared Services team for development of templates, and marketing collaterals

* Help develop and implement client-centric and/or opportunity-centric marketing campaigns

* Oversee development and implementation of showcase branding for Accenture Operations Delivery Centers in the Philippines.

* Support development and implementation of other marketing campaigns as needed

Qualifications

  • College Graduate
  • With strong project management skills, strong web analytics experience using tools such as Omniture (preferred), hitbox, Web Trends or Google Analytics
  • Maintains site snapshots/traffic reports, answers ad hoc web traffic and data interpretation questions
  • Provides campaign optimization recommendations and recommendations for traffic improvements based on data analysis



Quality Assurance

Job description

• The Quality Auditor is responsible for reviewing, confirming, and reporting compliance with process or procedure requirements, Quality certifications, and/or Accenture Delivery methodology.
• Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required
• Ensures the desired quality standards are reached by sharing the audit results on a defined frequency
• Creates error trend analysis, scorecards and proposes immediate action plans to operations
• Responsible for confirming, managing and improving compliance with International Standard Organization (ISO) and/or quality certifications using Accenture methodology
• Develop and maintain quality audit processes/procedures
• Acts as point of contact for updates on policies and procedures
• Retain skills in functional area of expertise through frequent “on the role” experiences and ongoing education, training and certification
• Ensure high quality work products and processes, e.g.
• Fact based findings followed
• Independence in audits
• Comply with Accenture standards, procedures and policies and where relevant the client's policies and practices

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree
  • At least 6 years Quality Assurance work experience in a BPO/Shared Services environment
  • At least 3 years supervisory experience in managing a team
  • Excellent written and verbal communication skills in English
  • Greenbelt certification/training is preferred



Cisco Sr Analyst (Certified/Trained)

Job description

The LAN / Wan Implementation Engineer is responsible and accountable for:

•Execution of specific areas of responsibility/deliverables with minimal supervision
• Serving as a functional expert for a program or a defined set of programs. Applies knowledge of the enterprise, business system and industry to the project team, supporting or interfacing with their program/project or defined set of projects/programs.
• Responsible for the logical configuration of network equipment (both Customer Premise and Network) via thorough routing concepts skill set including Cisco, Juniper, and Nortel and Adtran platforms.
• Ensures configurations meet customer expectations as well as industry and product standards. Responsible for accurate back office system data record management.
• Supports customer activations and is responsible for configuration adjustments as required for management acceptance testing.

Qualifications

  • Educational level: Graduate of a 4 year or 5 year course preferably an Engineering graduate in the field of Electronics & Communications or Computer Engineering, with proof of completion
  • Minimum of 3 years working experience preferably in the engineering/ telecommunications industry and/or similar or alternative industry, in an operations or technical support capacity/position.
  • has CISCO Training (CISCO Certified is preferred)



Technical Analyst

Job description

You will be part of an operating team handling thousands of transactions per day. You will be under a group handling tasks that may be related to: (1) Finance (2) Reports (3) Workforce Management

Qualifications

  • Accounting, Finance or any business course graduate
  • Level H - Financial Helpdesk, Reports Analyst and Workforce Analyst: Fresh graduates are welcome to apply
  • Level G - Workforce Analyst, Reports Analyst: Must have a minimum of 1 year related work experience
  • Good communication skills for client management
  • Willing to work on shifting schedules.




Data Entry

Job description

Responsible in managing the control assurance & risk assessment activities of the Delivery Center. Act as first point of contact for the testing of SAO, SOX and Non SOX Controls requirement given by the client. Participate in any Continuous Improvement efforts and will ensure that all control risks have been identified and thoroughly discussed. Support and/or coordination of external and internal audit and responding to special requests from the Risk team or from management.

Qualifications

  • Four year degree in any course.
  • At least 5 years of Outsourcing experience preferably in process management and/or compliance
  • Experience in Internal Controls certifications (CPA, CA, CISA, etc.) is a plus


Customer Service Representative

Job description

As a Senior Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in any field
  • At least 6 months working experience in the related field is required for this position
  • Fluent in English communication
  • Good computer navigation skills
  • Willing to work on cyclical shifts
  • Willing to work full-time



Technical/Helpdesk


Job description

Identifies and handles customer inquiries, resolve customer concerns and maintain customer satisfaction.

Qualifications

Graduate of any course, OR candidate meets 4-yr combo requirements. (1 yr school + 3 yrs any work e

Talent Supply Chain

Job description

The Talent Fulfillment Specialist (TFS) - Analyst provides resource planning advice and scheduling for projects within assigned Operating Group/Capability within the Manila Delivery Center. The overall objective is to ensure supply and demand are managed in a manner that enables the Center to manage its utilization and chargeability, and imbalances are identified and escalated for resolution in order to meet the requirements of the Operating Group/Capability being supported.

* Deliver resource management information enabling timely decision-making with respect to Accenture headcount/workforce requirements and any necessary actions, e.g. employee redeployment/transfers/external hiring of permanent and/or contract staff.

* Coordinate resource management process to ensure the appropriate resource supply to address forecasted business demands.

* Utilize recommended sourcing strategy to drive recruiting plans. Collaborate with recruiting teams to ensure plans and targets are being achieved.

* Assist in ad hoc planning/analysis projects that support the changing needs of the business

Qualifications

  • College Graduate



Job description


a) Required designs are used in a variety of products, such as advertising, below the line collaterals, merchandise design, exhibitions displays, corporate communications and web/digital designs.

b) Works closely with the project manager and design lead to develop creative ideas and concepts, choose the appropriate media and style to meet the client's objectives.

d) The work demands creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines.

e) May involve managing more than one design brief at a time and allocating the relevant amount of time according to the value of the job.

Work activities include:

• thinking creatively to produce new ideas and concepts;

• interpreting the client's business needs and developing a concept to suit their purpose;

• estimating the time required to complete the work and providing quotes for clients;

• demonstrating illustrative skills with rough sketches;

• working on layouts and artwork pages ready for print;

• keeping abreast of emerging technologies in new media, particularly design programs such as Adobe Creative Suite, etc;

Qualifications

  • Graduate of a creative design related course from a reputable university
  • With minimum of 2 years production work experience;
  • Upscale creativity and proficiency in conceptual design;
  • Knowledgeable in collateral development for print, interactive design and videography;
  • Proficient in both Mac and Windows environment;
  • Proficient in using Adobe Photoshop, Illustrator, InDesign, Flash, After Effects, Premier, and Basic HTML;
  • Must be able to manage timelines and multiple workload; quick in learning corporate brand guidelines;
  • Willing to work extended hours, a team player and able to enjoy production work.
  • Knowledge in photography and freehand illustration is a plus


iOS Developer

Job description

• Design, develop and test applications on the iOS mobile platform
Qualifications
•Degree in Information Technology, Computer Science or other relevant fields

•With experience in developing applications using C or a variant of the C language like Objective C

•Good grasp of object oriented programming concepts and design patterns

•At least 2 years of experience in developing iOS applications using the IOS SDK and XCode

•Good grasp of iOS concepts and standards related to user interface standards, data storage, encryption, security and performance

•Knowledge and experience working with web services like SOAP or REST

•At least 1 year experience in a developer role, including non-mobile development, on top of the mobile development experience

•At least 1 year experience in developing web applications and rich client applications using HTML, CSS, Javascript and related technologies or framework

•Has personally published mobile applications to the iTunes App Store

•With experience in developing mobile applications using a cross platform tool or framework such as Kony Mobile, PhoneGap or Cordova or Appcelerator

•With experience in developing or migrating iOS applications using Swift

SAP Business Analyst

Job description

Must have an extensive knowledge and working experience in handling SAP particularly Financials, Corp Serv, SEM, at least two years work related experience is required

Qualifications

  • Candidate must possess at least a College Degree


Java Developer

Job description

Work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications for Accenture or our clients.

Qualifications

  • Candidate must possess at least a Bachelors or College Degree
  • At least 2 yrs working experience in handling Java Tools
    • Java Standard Edition
    • Java Enterprise Edition
    • Java Reporting, XML, Struts



Workforce Associate

Job description

The Workforce Analyst is responsible for managing volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and contractual objectives.

Responsibilities

Forecasting

Analyze work volume patterns to determine trends

Create volume forecast and handle time forecast for interval, daily and weekly

Determine appropriate staffing levels needed to meet goals

Assess, simulate and act upon the impact and effect of forecasted volume, planned AHT, planned shrinkage, proposed staffing and other drivers to service level.

Scheduling

Responsible for managing an interval, daily and weekly staffing plan to ensure that the center is appropriately staffed

Administer shift bids across multiple sites and clients/lines of business

Develop and adjust employee schedules and rotations to meet the work volume demand on each day

Adjusts breaks, lunches, start and stop times on a daily basis based on Intra-Day reporting for each half hour

Qualifications

  • Graduate of any bachelor’s degree.
  • At least 6 months’ Workforce Management experience.
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel
  • Must be able to work with all levels of the organization in capturing, managing and communicating metrics
  • Analytical interpretation of data
  • Ability to work independently, multi-task and meet deadlines



IT Operations Associate

Job description

1. Resource will be involved in Network Services, Data Center Services, Workplace Services and Security Services

Qualifications

• Graduate of IT or Engineering Courses
• Proficient in analytical, written and oral communication skill
• Fresh graduates or with 6 months to one year experience
 
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