Well as far as i am aware technicians are more on technical issues not for some programs or algorithym solving.. Tsaka yung sinabi mong "hindi nila nadiscover ya" well infact tama ka kasi nga meron naman talagang way para magenerate ang admin pasword what they are trying to say here is hindi...
User and admin are two differrent things
User is simple interface na madaling maintindihan
Admin is the advance interface para naman to sa mga may alam about the product
Bakit pinagkakait? Hindi naman yan pinagkakait hindi lang pinapaalam hindi kasi hindi lahat ng client nila maiintindihan yan...