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Newbie needs help with Globe prepaid load

Discussion in 'Globe & TM Questions' started by Blubelle, Mar 8, 2015.

  1. Hello there! I have just received a hand me down phone from my daughter and she chose to buy the Globe prepaid sim. Since it is barely 2 months ago that I've started using Globe prepaid after years of non use I just noticed my last load deminished by more than 50% considering I barely used my phone to call and text. After checking, I've only had 7 short text messages SMS as you call it and 1 outgoing call to my daughter's globe number. I never used the network data services as we have WIFI facility at home and cellular data was NEVER TURNED ON but it says usage is 105. I don't know what is eating up my load. Can anyone enlighten me and what can I do to avoid being a victim of suckers? Thank you in advance and good day!
  2. bigpanda

    bigpanda Eternal Poster Established

    it would be better if you call the customer assistance of globe, they can help you. welcome to phc, and enjoy!
    copyMerk likes this.
  3. copyMerk

    copyMerk Forum Veteran Established

    Or try to change your simcard Mam. Buy a new Globe prepaid sim.
    Welcome to PHC.:happy:
  4. Tried that but they won't give specific answer to rid the problem, I was hoping somehow someone in here had the same experience as I had and have used some resolve to help me fix and remove any possible culprit, thanks for the welcone though.
  5. Yes thank you, I might as well do that and I hope I won't have the same problem, otherwise I'd rather stick to Sun. thanks for the welcome.
    copyMerk likes this.
  6. DCCS

    DCCS Forum Veteran Established

    Welcome to PHCitizen ^_^
  7. derx

    derx El Vampiro Staff Member Moderator

    Welcome to PHC!! (y) :cat: :happy: