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Tutorial How To Fix Google Play Store No Connection – Retry Problem

Discussion in 'Android Phones' started by one eyed, Feb 21, 2016.

  1. 1. Fix Date and Time Settings
    It works 80 percent of the time. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set.

    Go to Settings > Date & Time
    Check Automatic date & time
    Or alternatively, you can set time by yourself, just make sure it is correct.

    2. Clear Google Play Store App Cache
    Android OS keeps cache of Google Play Store items in order to quickly serve content to users and to save bandwidth at same time. Sometimes it causes issues and could be one of the reasons behind connection error. It is wise to clear cache and restart the Play Store. By doing this, not only it will resolve the issue but it will also serve you recent/fresh apps for download and purchase

    Go to Settings > Apps
    Swipe right to ALL
    Scroll down and tap Google Play Store
    Press Clear Data button and tap OK

    3. Change or Re-login your Google Account
    If you previously changed the security settings or password of your Google account. You need to update the account settings on your Android device. Also, you can switch to other account.

    Go to Settings > Accounts > Google
    Tap your primary Google account
    Open options from right top corner, click remove account.
    Now open Play Store, it will ask you to login your Google account again.

    4. Uninstall Updates
    Sometimes Google Play Store updates automatically and makes changes without user permission. If the above mentioned steps don’t help you, use the “uninstall updates” option of Play Store app, it will revert to previous version and may also fix the problem.
    Go to Google Play App settings (refer to Step #2)
    Press Uninstall Updates

    5. Remove any proxy or VPN software
    Remove any existing proxy or VPN services and connect directly to the internet before accessing Play Store.

    Go to Wireless & Network, modify your WiFi settings, go to advanced options and remove any proxy servers.
    Disconnect any VPN connection or apps you have running in background.

    6. Delete hosts file
    For advanced users only. If you rooted your Android device, do the following.
    Open File Manager App.
    Browse to root/system/etc.
    Delete hosts.txt file

    7. Factory Reset your Phone/Tablet
    This comes as a last resort. If anything mentioned above does not work. It’s time to do a full factory reset to your phone. It will clear everything and put your device in its original condition. Make sure you back-up your contacts and files before you perform a reset, else you will lose everything.
    Go to Settings > Backup & reset
    Click Factory Data Reset
    Soul Surfer likes this.
  2. anokamo

    anokamo Eternal Poster Established

    thanks for sharing boss.(y)
    one eyed likes this.
  3. wel
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