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Help Help please

Discussion in 'Computer Repair Questions' started by Bloxed, Mar 16, 2016.

  1. After this windows logo [​IMG] my laptop starts (i can hear the start up sound) but the screen remains blank. No Backlight. This only happens in normal mode. My desktop shows in Safe mode.

    Help me please.
    Thank you.
    HauntedHearts likes this.
  2. i would recommend checking forums for answers, Found 3 links that can help you below, good luck ;)
    Please or Register to view links Please or Register to view links Please or Register to view links
    Bloxed likes this.
  3. iForgotten

    iForgotten Enthusiast Established

    It may be caused by a rogue software (Computer Virus).
    That also happened to my laptop. The things I did to fix it is to re install Windows.
    HauntedHearts and Bloxed like this.
  4. Thank you for your answers but Link 1 - How do i type in the command if there's no display. Link 2 - My laptop won't make any restore points and already tried troubleshoots about it. Still doesn't work. Link 3 - I am using HP.

    Guess that's my final option when other troubleshoots didn't work.
    iForgotten and HauntedHearts like this.
  5. iForgotten

    iForgotten Enthusiast Established

    Can you give me the full model of your laptop?
    Please reply ASAP ;)
    Bloxed likes this.
  6. HP Pavillon dm4 Notebook PC
  7. iForgotten

    iForgotten Enthusiast Established

    Is this your device's specs?
    Please or Register to view links

    Pag eto po contact niyo nalang po ang HP Support :p
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