Closed Cannot connect to 4g signal on my lte smart sim card

Supersaiyan98 · Sep 13, 2016

Hi,

Good day.

Just would like to ask if you have any idea on how I could connect to Smart 4G network? My sim was already replaced by LTE capable sim (Sim A) and my APN configurations are working good if my other replaced LTE sim (Sim B) were inserted to it and it can connect as 4G connection.

In short, I'm using same device which I can prove LTE capable. The only thing that changed is the sim card. If Sim A is inserted, I can't connect as 4G (only 3G) while if Sim B, it can connect as 4G. Same sim underwent sim replacement and both are now LTE capable.

Do you have any idea for that issue?

Thanks and GODbless.

Gawr Gura · Sep 13, 2016

Kindly check the preferred network of each sim cards.

Supersaiyan98 · Sep 13, 2016

hpaosv00 said:
Kindly check the preferred network of each sim cards.

preferred network sets to "Automatic" for both sims

Now I tried to set to "4G Only", only one sim can connect to 4G the other one Limited Service, both are registered to SURFMAX50

Gawr Gura · Sep 13, 2016

Supersaiyan98 said:
preferred network sets to "Automatic" for both sims

Now I tried to set to "4G Only", only one sim can connect to 4G the other one only 3G, both are registered to SURFMAX50

Hmm.. You should check the LTE coverage in your area.. In my case, LTE for globe sim is poor. Sorry if I can't help you a lot.

Supersaiyan98 · Sep 13, 2016

hpaosv00 said:
Hmm.. You should check the LTE coverage in your area.. In my case, LTE for globe sim is poor. Sorry if I can't help you a lot.

that's fine. I'm in the vicinity of LTE coverage area. I can get LTE signal but if I started to connect, Limited service started to appear.

Please see my attached pic. If I select Manual in Network Connection and Click Search, I can scan SMART 4G network, while if i begin to click register, I'm getting Limited Service. What's the problem? I'm already subscribed to SURFMAX50

Gawr Gura · Sep 13, 2016

Supersaiyan98 said:
that's fine. I'm in the vicinity of LTE coverage area. I can get LTE signal but if I started to connect, Limited service started to appear.

Please see my attached pic. If I select Manual in Network Connection and Click Search, I can scan SMART 4G network, while if i begin to click register, I'm getting Limited Service. What's the problem? I'm already subscribed to SURFMAX50

We'r using the same type of pocket wifi.. Hmm.. Limited Sevice = Slow Connection. Try using Automatic Search = 4G.. Or if you prefer, 3G.. By the way, I'm in 3G Network auto seach..

Supersaiyan98 · Sep 13, 2016

Supersaiyan98 said:
that's fine. I'm in the vicinity of LTE coverage area. I can get LTE signal but if I started to connect, Limited service started to appear.

Please see my attached pic. If I select Manual in Network Connection and Click Search, I can scan SMART 4G network, while if i begin to click register, I'm getting Limited Service. What's the problem? I'm already subscribed to SURFMAX50

if I use 3G, it can connect while if I connect as 4G, limited service, my Sim B can connect as 4G same device and location

i'm thinking if they blocked my Sim A no. from accessing LTE signal?

Dora The Explorer · Sep 13, 2016

bka d p 4g un bnabatong signal jan sa inyo ibig ko pong sbhn khit 4g cp at sim mo eh kng d pa naguupgrade yung cellsite nla jan ng 4g useless dn po..

Gawr Gura · Sep 13, 2016

Supersaiyan98 said:
if I use 3G, it can connect while if I connect as 4G, limited service, my Sim B can connect as 4G same device and location

i'm thinking if they blocked my Sim A no. from accessing LTE signal?

Remember that, Smart is still on the process of placing LTE cellsites all over the PH.. (LTE band 700) So, maybe the reception of sim A LTE signal is poor..

Supersaiyan98 · Sep 13, 2016

amokh said:
bka d p 4g un bnabatong signal jan sa inyo ibig ko pong sbhn khit 4g cp at sim mo eh kng d pa naguupgrade yung cellsite nla jan ng 4g useless dn po..

yun lng, ibg po bng sbhin non, each sim ay different LTE band?

hpaosv00 said:
Remember that, Smart is still on the process of placing LTE cellsites all over the PH.. (LTE band 700) So, maybe the reception of sim A LTE signal is poor..

each sim po ba ay different LTE band?

Gawr Gura · Sep 13, 2016

Supersaiyan98 said:
yun lng, ibg po bng sbhin non, each sim ay different LTE band?

each sim po ba ay different LTE band?

Hindi ko lang sure.. Pero kung trip mo talaga na LTE connection mo, hahanap ka talaga ng malakas na LTE signal..

Dora The Explorer · Sep 13, 2016

korek lalo n kng sa province k nkatira la pa 4g ata un ibng lugar

lolonop55 · Sep 13, 2016

Nextime try to rehister surfmax plus

Nefarious · Sep 6, 2018

Ayaw din sakin nasa tapat na ako ng cellsite

ellednarb666 · Jan 25, 2019

Same. 2times na ko ngpapalit wala pa rin. H+ lang nakukuha ko. Natry ko na sa ibang phone and pocket wifi, and natry ko na rin ibang SIM both phone and pocket wifi. I think meron something sa server or database nila na hndi maactivate which is linked sa number ko kaya kahit ilang palit ako wala nanabgyayari

Closed Cannot connect to 4g signal on my lte smart sim card

Enthusiast

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂

Enthusiast

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂

Enthusiast

Attachments

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂

Enthusiast

Forum Guru

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂

Enthusiast

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂

Forum Guru

Honorary Poster

Honorary Poster

Eternal Poster

Similar threads

Popular Tags

About this Thread

Online statistics